Essentials of banking [electronic resource] / Deborah K. Dilley.

By: Contributor(s): Material type: TextTextSeries: Essentials seriesPublication details: Hoboken, N.J. : Wiley, c2008.Description: xiv, 273 p. : illSubject(s): Genre/Form: DDC classification:
  • 332.10973 22
LOC classification:
  • HG2491 .D55 2008eb
Online resources:
Contents:
Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together.
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Includes index.

Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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