An analysis of the role of monitoring and evaluation in customer satisfaction in the banking industry: a case of Commercial Bank of Africa, Nairobi, Kenya / Sarah J. Kiptoo

By: Material type: TextTextPublication details: Nairobi Daystar University 2018Description: xii, 70 p. illSubject(s):
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Item type Current library Collection Call number Status Date due Barcode
Theses Theses Nairobi Campus Africana & Special Collection Africana/Special Collection THES HG1616.C87K57 2018 (Browse shelf(Opens below)) Available BK0107571

Includes bibliographical references

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