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	1.	Measuring quality [electronic resource] : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst. by Poll, Roswitha Boekhorst, Peter te, 1957- ebrary, Inc Series: IFLA publications ; 127. Edition: 2nd rev. ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: München : K.G. Saur, 2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	2.	The public library service : IFLA/UNESCO guidelines for development / prepared by a working group chaired by Philip Gill on behalf of the Section of Public Libraries. by International Federation of Library Associations and Institutions. Section of Public Libraries Gill, Philip Unesco Series: IFLA publications ; 97. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: München ; New York : K.G. Saur, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)

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