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	1.	Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager [electronic resource] / [Edson Manoel ... et al.]. by Manoel, Edson International Business Machines Corporation. International Technical Support Organization ebrary, Inc Series: IBM redbooks Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Austin, TX : IBM, International Technical Support Organization, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	2.	Problem determination using self-managing autonomic technology [electronic resource] / Edson Manoel et al. by Manoel, Edson Nielson, Morten Jul Salahshour, Abdi Sampath K. V. L., Sai Sudarshanan, Sanjeev ebrary, Inc Series: IBM redbooks Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Jose, CA : IBM International Technical Support Organization, 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	3.	Introducing IBM Tivoli service level advisor [electronic resource] / [Edson Manoel ... et al.]. by Manoel, Edson ebrary, Inc Series: IBM redbooks Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: [San Jose, Calif.?] : IBM International Technical Support Organization, 2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)

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