Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation / Angelo Esposito, Timothy Rogers.
Material type: TextPublisher: Ely, Cambridgeshire : IT Governance Publishing, 2013Description: 1 online resource (255 pages)Content type:- text
- computer
- online resource
- 9781849284578 (ebook)
- 658.05 23
- HD30.2 .E87 2013eb
Includes bibliographical references.
Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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