Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers.

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : Wiley, c2011.Edition: 2nd edDescription: xv, 512 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 .P458 2011eb
Online resources:
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
No physical items for this record

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

There are no comments on this title.

to post a comment.