Manager redefined [electronic resource] : the competitive advantage in the middle of your organization / Thomas O. Davenport, Stephen D. Harding.

By: Contributor(s): Material type: TextTextPublication details: San Francisco : Jossey-Bass, 2010.Edition: 1st edDescription: xiii, 322 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.3/14 22
LOC classification:
  • HD31 .D243 2010eb
Online resources:
Contents:
pt. 1. Context -- pt. 2. Implementation.
Summary: "In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."-- Provided by publisher.
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Includes bibliographical references and index.

pt. 1. Context -- pt. 2. Implementation.

"In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."-- Provided by publisher.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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