Customer service in the information environment / Guy St. Clair.

By: Material type: TextTextSeries: Information services managementPublisher: London ; New Jersey : Bowker-Saur, [1993]Copyright date: ©1993Description: 1 online resource (158 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9783110956788 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Customer service in the information environment.DDC classification:
  • 338.4/70255 20
LOC classification:
  • Z674.4 .S73 1993eb
Online resources:
Contents:
part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.
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Includes bibliographical references (pages [139]-141) and index.

part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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