Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel.

Contributor(s): Material type: TextTextPublisher: Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015Copyright date: ©2015Description: 1 online resource (283 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781443886192 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Enhancing customer experience in the service industry : a global perspective.DDC classification:
  • 658.812 23
LOC classification:
  • HF5415.5 .E543 2015eb
Online resources:
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Includes bibliographical references at the end of each chapters.

Description based on online resource; title from PDF title page (ebrary, viewed June 17, 2016).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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