Working with difficult people [electronic resource] / William Lundin, Kathleen Lundin, and Michael S. Dobson.

By: Contributor(s): Material type: TextTextPublication details: New York : AMACOM, c2009.Edition: 2nd edDescription: 120 p. : illSubject(s): Genre/Form: DDC classification:
  • 650.1/3 22
LOC classification:
  • HD42 .L86 2009eb
Online resources:
Contents:
How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.
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Includes index.

How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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