Service, satisfaction and climate
Walker, John.
Service, satisfaction and climate perspectives on management in English language teaching / [electronic resource] : by John Walker. - 1st ed. - Bingley, U.K. : Emerald Group Publishing Limited, 2010. - ix, 271 p. - Innovation and leadership in English language teaching, v. 2 2041-272X ; . - Innovation and leadership in English language teaching ; v. 2. .
Includes bibliographical references (p. 239-256).
pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
English language--Study and teaching--Foreign speakers.
Language and languages--Study and teaching.
Electronic books.
PE1128.A2 / W35 2010eb
Service, satisfaction and climate perspectives on management in English language teaching / [electronic resource] : by John Walker. - 1st ed. - Bingley, U.K. : Emerald Group Publishing Limited, 2010. - ix, 271 p. - Innovation and leadership in English language teaching, v. 2 2041-272X ; . - Innovation and leadership in English language teaching ; v. 2. .
Includes bibliographical references (p. 239-256).
pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
English language--Study and teaching--Foreign speakers.
Language and languages--Study and teaching.
Electronic books.
PE1128.A2 / W35 2010eb