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Management of service operations :

Sasser, W. Earl.

Management of service operations : Text, Cases, and readings / by W. Earl Sasser. - Boston : Allyn and Bacon, c1978. - xi, 734p. : ill.

Includes index.

ISBN: 0205061044

Subjects--Topical Terms:
Management audit.

LC Class. No.: HD58.8 / .S27

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