Business intelligence applied
Gendron, Michael S., 1957-
Business intelligence applied implementing an effective information and communications technology infrastructure / [electronic resource] : Michael S. Gendron. - Hoboken, N.J. : Wiley, 2013. - xvii, 254 p. : ill. (some col.)
Includes bibliographical references and index.
Foreword -- Preface -- Acknowledgments -- Introducing ICT strategy -- Defining information and communication technology infrastructure -- Introductory business and technology strategy concepts -- Why build ICT infrastructure to support business processes? -- Understanding how ICT produces value -- Understanding your organization and its competitive environment -- Process improvement or innovation? -- Measuring the business value of ICT -- Best practices for documenting process change -- Best practices for documenting technology recommendations -- The business-driven infrastructure design (BDID) cycle -- Appendix ticket sales, Inc.: a fictitious business case -- About the author -- Index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Business intelligence.
Electronic books.
HD38.7 / .G46 2013eb
658.4/72
Business intelligence applied implementing an effective information and communications technology infrastructure / [electronic resource] : Michael S. Gendron. - Hoboken, N.J. : Wiley, 2013. - xvii, 254 p. : ill. (some col.)
Includes bibliographical references and index.
Foreword -- Preface -- Acknowledgments -- Introducing ICT strategy -- Defining information and communication technology infrastructure -- Introductory business and technology strategy concepts -- Why build ICT infrastructure to support business processes? -- Understanding how ICT produces value -- Understanding your organization and its competitive environment -- Process improvement or innovation? -- Measuring the business value of ICT -- Best practices for documenting process change -- Best practices for documenting technology recommendations -- The business-driven infrastructure design (BDID) cycle -- Appendix ticket sales, Inc.: a fictitious business case -- About the author -- Index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Business intelligence.
Electronic books.
HD38.7 / .G46 2013eb
658.4/72