The passion conversation

The passion conversation understanding, sparking, and sustaining word of mouth marketing / [electronic resource] : Robbin Phillips ... [et al.]. - Hoboken, N.J. : John Wiley & Sons, Inc., 2013. - xii, 212 p. : ill.

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Word-of-mouth advertising.
Business referrals.
Marketing.


Electronic books.

HF5827.95 / .P37 2013eb

658.8/72