Service science :
Qiu, Robin G.,
Service science : the foundations of service engineering and management / Robin G. Qiu. - 1 online resource (333 pages) : illustrations (some color), charts
Includes bibliographical references at the end of each chapters and index.
9781118551837 (e-book)
Service industries.
Service life (Engineering)
Industrial engineering.
Electronic books.
HD9980.5 / .Q28 2014eb
658
Service science : the foundations of service engineering and management / Robin G. Qiu. - 1 online resource (333 pages) : illustrations (some color), charts
Includes bibliographical references at the end of each chapters and index.
9781118551837 (e-book)
Service industries.
Service life (Engineering)
Industrial engineering.
Electronic books.
HD9980.5 / .Q28 2014eb
658