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Performance metrics :

Okes, Duke,

Performance metrics : the levers for process management / Duke Okes ; Matt Meinholz, acquisitions editor ; Paul Daniel O'Mara, project editor. - 1 online resource (127 pages) : illustrations, tables

Includes bibliographical references and index.

ISBN: 9780873898508 (e-book)

Subjects--Topical Terms:
Performance--Evaluation.
Performance technology.
Organizational effectiveness--Evaluation.
Workflow--Management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5549.5 / .O347 2013eb

Dewey Class. No.: 658.4013

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