Do it right the second time :
Merrill, Peter,
Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill. - Second edition. - 1 online resource (400 pages) : illustrations
Includes bibliographical references and index.
9780873897334 (e-book)
Benchmarking (Management)
Total quality management.
Electronic books.
HD62.15 / .M47 2009eb
658.5/62
Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill. - Second edition. - 1 online resource (400 pages) : illustrations
Includes bibliographical references and index.
9780873897334 (e-book)
Benchmarking (Management)
Total quality management.
Electronic books.
HD62.15 / .M47 2009eb
658.5/62