Insights to performance excellence 2009-2010 :
Blazey, Mark L.,
Insights to performance excellence 2009-2010 : an inside look at the 2009-2010 Baldrige Award criteria / Mark L. Blazey. - 1 online resource (1200 pages) : illustrations
Includes index.
9780873897556 (ebook)
Quality assurance--United States.
Quality control--United States.
Electronic books.
HD62.15 / .B53 2009eb
Insights to performance excellence 2009-2010 : an inside look at the 2009-2010 Baldrige Award criteria / Mark L. Blazey. - 1 online resource (1200 pages) : illustrations
Includes index.
9780873897556 (ebook)
Quality assurance--United States.
Quality control--United States.
Electronic books.
HD62.15 / .B53 2009eb