Insights to performance excellence, 2013-2014 :

Blazey, Mark L.,

Insights to performance excellence, 2013-2014 : understanding the integrated management system and the Baldridge criteria / Mark L. Blazey. - 1 online resource (989 pages) : illustrations, charts

Includes bibliographical references and index.




Malcolm Baldrige National Quality Award.
Performance awards--Standards--United States.
Quality assurance--Awards--United States.
Quality control--Awards--United States.


Electronic books.

HD62.15 / .B539 2013eb

658.401307973