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Unselling :

Stratten, Scott,

Unselling : the new customer experience / Scott Stratten. - 1 online resource (243 pages) : illustrations, photographs

Includes index.

ISBN: 9781118943014 (e-book) 9781118943021 (e-book)

Subjects--Topical Terms:
Selling.
Customer relations.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5438.25 / .S7647 2014eb

Dewey Class. No.: 658.8

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