Difficult conversations : how to discuss what matters most /
Stone, Douglas, 1958-
Difficult conversations : how to discuss what matters most / by Douglas Stone, Bruce Patton, Sheila Heen. - New York, N.Y. : Viking, 1999. - xxi, 250 p. : ill.
0670883395 (alk. paper)
Interpersonal communication.
Interpersonal communication--Case studies.
BF637.S76 1999
Difficult conversations : how to discuss what matters most / by Douglas Stone, Bruce Patton, Sheila Heen. - New York, N.Y. : Viking, 1999. - xxi, 250 p. : ill.
0670883395 (alk. paper)
Interpersonal communication.
Interpersonal communication--Case studies.
BF637.S76 1999