Measuring quality [electronic resource] : performance measurement in libraries /
Poll, Roswitha.
Measuring quality performance measurement in libraries / [electronic resource] : Roswitha Poll, Peter te Boekhorst. - 2nd rev. ed. - Munchen : K.G. Saur, 2007. - 269 p. : ill. - IFLA publications, 127 0344-6891 ; . - IFLA publications ; 127. .
Includes bibliographical references (p. 263-267).
9783598440281
Academic libraries--Evaluation.
Public libraries--Evaluation.
Electronic books.
Z675.U5 / P78 2007
027.7
Measuring quality performance measurement in libraries / [electronic resource] : Roswitha Poll, Peter te Boekhorst. - 2nd rev. ed. - Munchen : K.G. Saur, 2007. - 269 p. : ill. - IFLA publications, 127 0344-6891 ; . - IFLA publications ; 127. .
Includes bibliographical references (p. 263-267).
9783598440281
Academic libraries--Evaluation.
Public libraries--Evaluation.
Electronic books.
Z675.U5 / P78 2007
027.7