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Magnetic service /

Bell, Chip R.

Magnetic service / by Chip R. Bell and Bilijack R. Bell. - San Francisco : Berrett-Koehler, c2006. - 169 p.

Includes bibliographical references and index.

ISBN: 1576753751 :

Subjects--Topical Terms:
Consumer satisfaction.
Customer services.

LC Class. No.: HF5415.5 / .B435

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