Crisis communications :
Fern-Banks, Kathleen.
Crisis communications : a casebook approach / by Kathleen Fearn-Banks. - 3rd ed. - New Jersey, London : Lawrence Erlbaum Associates, c2007. - xv, 385 p : ill ; cm. - Lea's communication series .
Includes bibliographical references and index.
0805857737
Advertising--Case studies.
Crisis management--Case studies.
Public relations--Management--Case studies.
HD59 / .F37
Crisis communications : a casebook approach / by Kathleen Fearn-Banks. - 3rd ed. - New Jersey, London : Lawrence Erlbaum Associates, c2007. - xv, 385 p : ill ; cm. - Lea's communication series .
Includes bibliographical references and index.
0805857737
Advertising--Case studies.
Crisis management--Case studies.
Public relations--Management--Case studies.
HD59 / .F37