Analytical CRM

Wbben, Markus.

Analytical CRM Developing and Maintaining Profitable Customer Relationships in Non-Contractual Settings / [electronic resource] : by Markus Wbben. - Wiesbaden : Gabler, 2009. - digital.

9783834981219

10.1007/978-3-8349-8121-9 doi


Economics.
Marketing.
Economics/Management Science.
Marketing.

HF5410-5417.5

658.8