Benchmarking in tourism and hospitality industries

W?ober, Karl W.

Benchmarking in tourism and hospitality industries the selection of benchmarking partners / [electronic resource] : Karl W. W?ober. - Oxford, U.K. : CABI Pub., c2002. - xiii, 261 p. : ill.

Includes bibliographical references (p. 234-256).


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Benchmarking (Management)
Hospitality industry--Management.
Tourism--Management.


Electronic books.

G155.A1 / W56 2002eb

338.4/791/068