Service quality in leisure and tourism
Williams, Christine, 1951-
Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell. - Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003. - ix, 230 p. : ill.
Includes bibliographical references (p. 209-222) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Leisure industry.
Quality assurance.
Tourism.
Electronic books.
G155.A1 / W488 2003eb
910/.68/4
Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell. - Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003. - ix, 230 p. : ill.
Includes bibliographical references (p. 209-222) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Leisure industry.
Quality assurance.
Tourism.
Electronic books.
G155.A1 / W488 2003eb
910/.68/4