Quick hits
Cross, Kelvin F., 1953-
Quick hits 10 key surgical strike actions to improve business process performance / [electronic resource] : Kelvin F. Cross. - New York : American Management Association, c2004. - ix, 274 p. : ill.
Includes bibliographical references (p. 261-265) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Industrial management.
Process control.
Reengineering (Management)
Workflow--Management.
Electronic books.
HD58.87 / .C76 2004eb
658.4/063
Quick hits 10 key surgical strike actions to improve business process performance / [electronic resource] : Kelvin F. Cross. - New York : American Management Association, c2004. - ix, 274 p. : ill.
Includes bibliographical references (p. 261-265) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Industrial management.
Process control.
Reengineering (Management)
Workflow--Management.
Electronic books.
HD58.87 / .C76 2004eb
658.4/063