Customer service training 101

Evenson, Renee, 1951-

Customer service training 101 quick and easy techniques that get great results / [electronic resource] : Renee Evenson. - New York : AMACOM, c2005. - ix, 207 p.

Includes index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Customer relations.
Customer services.
Employees--Training of.


Electronic books.

HF5415.5 / .E89 2005eb

658.8/12