Dealing with an international clientele

Meredith, Meri.

Dealing with an international clientele communications, diplomacy and etiquette / [electronic resource] : Meri Meredith. - München : Saur, 2004. - xxi, 241 p. - The information services management series . - Information services management. .

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.




Reference services (Libraries)
Libraries and immigrants.
Reference librarians--Attitudes.
Communication in library administration.


Electronic books.

Z711 / .M47 2005eb