The language of outsourced call centers
Friginal, Eric.
The language of outsourced call centers a corpus-based study of cross-cultural interaction / [electronic resource] : Eric Friginal. - Amsterdam ; Philadelphia : John Benjamins Pub. Co., 2009. - xxii, 319 p. - Studies in corpus linguistics ; v. 34 . - Studies in corpus linguistics ; v. 34. .
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Intercultural communication--Philippines.
Call center agents--Language.--Philippines
English language--Usage.--Philippines
Electronic books.
P94.65.P6 / F75 2009eb
The language of outsourced call centers a corpus-based study of cross-cultural interaction / [electronic resource] : Eric Friginal. - Amsterdam ; Philadelphia : John Benjamins Pub. Co., 2009. - xxii, 319 p. - Studies in corpus linguistics ; v. 34 . - Studies in corpus linguistics ; v. 34. .
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Intercultural communication--Philippines.
Call center agents--Language.--Philippines
English language--Usage.--Philippines
Electronic books.
P94.65.P6 / F75 2009eb