Integrated measurement-- KPIs and metrics for ITSM : (Record no. 164016)

MARC details
000 -LEADER
fixed length control field 01528nam a2200385 i 4500
001 - CONTROL NUMBER
control field 0000174875
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171002063920.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120720s2013 enk o 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781849284868 (ebook)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781849283830
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr10772231
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)858925961
040 ## - CATALOGING SOURCE
Original cataloging agency CaPaEBR
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency CaPaEBR
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5549.5.P37
Item number M35 2013eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4/013
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name McLean, Daniel
Titles and words associated with a name (ITSM Consultant)
245 10 - TITLE STATEMENT
Title Integrated measurement-- KPIs and metrics for ITSM :
Remainder of title a narrative account /
Statement of responsibility, etc. Daniel McLean.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Ely, Cambridgeshire :
Name of producer, publisher, distributor, manufacturer IT Governance Publishing,
Date of production, publication, distribution, manufacture, or copyright notice 2013.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (175 pages)
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Source rdacarrier
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013).
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Performance technology.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Performance standards.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Information technology
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Information technology
General subdivision Quality control.
655 #0 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ebrary.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/daystar/Doc?id=10772231">http://site.ebrary.com/lib/daystar/Doc?id=10772231</a>
Public note An electronic book accessible through the World Wide Web; click to view
908 ## - PUT COMMAND PARAMETER (RLIN)
Put command parameter 170314
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Electronic Book

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