Warranty fraud management : (Record no. 194896)

MARC details
000 -LEADER
fixed length control field 01912nam a2200421 i 4500
001 - CONTROL NUMBER
control field ebr11214879
003 - CONTROL NUMBER IDENTIFIER
control field MiAaPQ
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160614t20162016nju ob 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781119277576
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781119239703 (e-book)
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.157
Item number .K878 2016eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4/73
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Kurvinen, Matti,
Dates associated with a name 1961-
Relator term author.
245 10 - TITLE STATEMENT
Title Warranty fraud management :
Remainder of title reducing fraud and other excess costs in warranty and service operations /
Statement of responsibility, etc. Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Hoboken, [New Jersey] :
Name of producer, publisher, distributor, manufacturer Wiley,
Date of production, publication, distribution, manufacture, or copyright notice 2016.
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice �2016
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (402 pages).
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Source rdacarrier
490 1# - SERIES STATEMENT
Series statement Wiley & SAS Business Series
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on print version record.
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality of products.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Warranty.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Products liability.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Sales management.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name T�oyryl�a, Ilkka,
Dates associated with a name 1970-
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Murthy, D. N. P.,
Relator term author.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
Main entry heading Kurvinen, Matti, 1961-
Title Warranty fraud management : reducing fraud and other excess costs in warranty and service operations.
Place, publisher, and date of publication Hoboken, [New Jersey] : Wiley, c2016
Physical description 373 pages
Series data for related item Wiley and SAS business series.
International Standard Book Number 9781119277576
Record control number 2016009975
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ProQuest (Firm)
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Wiley and SAS business series.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/daystar/Doc?id=11214879">http://site.ebrary.com/lib/daystar/Doc?id=11214879</a>
Public note An electronic book accessible through the World Wide Web; click to view

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