Conversations about job performance (Record no. 196708)
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000 -LEADER | |
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fixed length control field | 04497nam a2200529 a 4500 |
001 - CONTROL NUMBER | |
control field | ebr10522200 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | CaPaEBR |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20180830115222.0 |
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
fixed length control field | m eo d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
fixed length control field | cr cn |||m|||a |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 111223s2012 nyu foab 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781606490754 (electronic bk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
Canceled/invalid ISBN | 9781606490747 (pbk.) |
024 7# - OTHER STANDARD IDENTIFIER | |
Standard number or code | 10.4128/9781606490754 |
Source of number or code | doi |
028 53 - PUBLISHER NUMBER | |
Publisher number | 2 |
Source | BEP |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | CaBNVSL |
Transcribing agency | CaBNVSL |
Modifying agency | CaBNVSL |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)772396573 |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5549.5.R3 |
Item number | G673 2012 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.3125 |
Edition number | 23 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Gordon, Michael E. |
Fuller form of name | (Michael Ernest) |
245 10 - TITLE STATEMENT | |
Title | Conversations about job performance |
Medium | [electronic resource] : |
Remainder of title | a communication perspective on the appraisal process / |
Statement of responsibility, etc. | Michael E. Gordon and Vernon D. Miller. |
250 ## - EDITION STATEMENT | |
Edition statement | 1st ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : |
Name of publisher, distributor, etc. | Business Expert Press, |
Date of publication, distribution, etc. | c2012. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 1 electronic text (xii, 265 p.) : |
Other physical details | digital file. |
490 1# - SERIES STATEMENT | |
Series statement | Human resource management and organizational behavior collection, |
International Standard Serial Number | 1946-5645 |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references (p. 213-253) and index. |
505 0# - FORMATTED CONTENTS NOTE | |
Formatted contents note | Preface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index. |
506 1# - RESTRICTIONS ON ACCESS NOTE | |
Terms governing access | Access restricted to authorized users and institutions. |
520 3# - SUMMARY, ETC. | |
Summary, etc. | Researchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it difficult to provide feedback on performance to their employees. We offer a Communication- Centered Approach (CCA) to performance appraisal that is focused on its most challenging part, viz., the appraisal interview. The CCA is intended to facilitate this discussion between managers and their employees by addressing the communication issues involved in preparing for, conducting, and reporting the results of a conversation about job performance. The CCA is useful because, despite the continuing evolution of performance appraisal, a conversation about the employee's performance is still a very important component of the latest systems. Also, focusing on communication offers a valuable perspective on all aspects of performance appraisal: defining performance and its various facets; how performance information is given and perceived; and the interactional context that affects the meaning of feedback. The CCA, in other words, offers ideas pertinent to the preinterview, interview, and post-interview phases of the performance appraisal process that make discussions of employee performance more effective. Importantly, the communication literature that is the basis for each of these ideas is described and illustrations are offered of how the conceptual foundation may be translated into practice. Samples of materials consistent with the CCA that were developed at a renowned research and development laboratory are woven into the presentation. |
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
Additional physical form available note | Also available in print. |
538 ## - SYSTEM DETAILS NOTE | |
System details note | Mode of access: World Wide Web. |
538 ## - SYSTEM DETAILS NOTE | |
System details note | System requirements: Adobe Acrobat reader. |
588 ## - SOURCE OF DESCRIPTION NOTE | |
Source of description note | Title from PDF t.p. (viewed on December 23, 2011). |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Employees |
General subdivision | Rating of. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Communication in personnel management. |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Appraisal interview |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | human resource management |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | performance appraisal |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | performance management |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | agenda setting |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | framing |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | semantic net |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | narrative |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Miller, Vernon D. |
776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
Relationship information | Print version: |
International Standard Book Number | 9781606490747 |
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
Uniform title | Human resource management and organizational behavior collection. |
International Standard Serial Number | 1946-5645 |
856 40 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="http://site.ebrary.com/lib/daystar/Doc?id=10522200">http://site.ebrary.com/lib/daystar/Doc?id=10522200</a> |
Public note | An electronic book accessible through the World Wide Web; click to view |
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