Conversations about job performance (Record no. 196708)

MARC details
000 -LEADER
fixed length control field 04497nam a2200529 a 4500
001 - CONTROL NUMBER
control field ebr10522200
003 - CONTROL NUMBER IDENTIFIER
control field CaPaEBR
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180830115222.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m eo d
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn |||m|||a
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 111223s2012 nyu foab 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781606490754 (electronic bk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781606490747 (pbk.)
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.4128/9781606490754
Source of number or code doi
028 53 - PUBLISHER NUMBER
Publisher number 2
Source BEP
040 ## - CATALOGING SOURCE
Original cataloging agency CaBNVSL
Transcribing agency CaBNVSL
Modifying agency CaBNVSL
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)772396573
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5549.5.R3
Item number G673 2012
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.3125
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Gordon, Michael E.
Fuller form of name (Michael Ernest)
245 10 - TITLE STATEMENT
Title Conversations about job performance
Medium [electronic resource] :
Remainder of title a communication perspective on the appraisal process /
Statement of responsibility, etc. Michael E. Gordon and Vernon D. Miller.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [New York, N.Y.] (222 East 46th Street, New York, NY 10017) :
Name of publisher, distributor, etc. Business Expert Press,
Date of publication, distribution, etc. c2012.
300 ## - PHYSICAL DESCRIPTION
Extent 1 electronic text (xii, 265 p.) :
Other physical details digital file.
490 1# - SERIES STATEMENT
Series statement Human resource management and organizational behavior collection,
International Standard Serial Number 1946-5645
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 213-253) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Preface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index.
506 1# - RESTRICTIONS ON ACCESS NOTE
Terms governing access Access restricted to authorized users and institutions.
520 3# - SUMMARY, ETC.
Summary, etc. Researchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it difficult to provide feedback on performance to their employees. We offer a Communication- Centered Approach (CCA) to performance appraisal that is focused on its most challenging part, viz., the appraisal interview. The CCA is intended to facilitate this discussion between managers and their employees by addressing the communication issues involved in preparing for, conducting, and reporting the results of a conversation about job performance. The CCA is useful because, despite the continuing evolution of performance appraisal, a conversation about the employee's performance is still a very important component of the latest systems. Also, focusing on communication offers a valuable perspective on all aspects of performance appraisal: defining performance and its various facets; how performance information is given and perceived; and the interactional context that affects the meaning of feedback. The CCA, in other words, offers ideas pertinent to the preinterview, interview, and post-interview phases of the performance appraisal process that make discussions of employee performance more effective. Importantly, the communication literature that is the basis for each of these ideas is described and illustrations are offered of how the conceptual foundation may be translated into practice. Samples of materials consistent with the CCA that were developed at a renowned research and development laboratory are woven into the presentation.
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note Also available in print.
538 ## - SYSTEM DETAILS NOTE
System details note Mode of access: World Wide Web.
538 ## - SYSTEM DETAILS NOTE
System details note System requirements: Adobe Acrobat reader.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Title from PDF t.p. (viewed on December 23, 2011).
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Employees
General subdivision Rating of.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication in personnel management.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Appraisal interview
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term human resource management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term performance appraisal
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term performance management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term agenda setting
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term framing
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term semantic net
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term narrative
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Miller, Vernon D.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
International Standard Book Number 9781606490747
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Human resource management and organizational behavior collection.
International Standard Serial Number 1946-5645
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/daystar/Doc?id=10522200">http://site.ebrary.com/lib/daystar/Doc?id=10522200</a>
Public note An electronic book accessible through the World Wide Web; click to view

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