Outsourcing technical communication [electronic resource] : issues, policies, and practices / edited by Barry Thatcher and Carlos Evia.

Contributor(s): Material type: TextTextSeries: Baywood's technical communications series (Unnumbered)Publication details: Amityville, N.Y. : Baywood Pub. Co., 2007.Description: v, 235 pSubject(s): Genre/Form: DDC classification:
  • 658.4/058 22
LOC classification:
  • HD2365 .O98 2007eb
Online resources:
Contents:
Technical communication and IT oursourcing in India : past, present, and future / Prashant Natarajan and Makarand Pandit -- Defining technical communication in the United States and India : a contrastive analysis of established curricula and desired abilities / Carlos Evia -- Africa goes for outsourcing / Michael Jarvis, Kwadzo Bokor -- Outsourcing of technical communication tasks from German-speaking contexts / Petra Drewer and Charlotte Kaempf -- Approaching outsourcing in rhetoric and professional communication : lessons from U.S.-owned maquilas in Mexico / Barry Thatcher and Victoriano Garza-Almanza -- The information developer's dilemma / Joann Hackos and William Hackos, Jr. -- Language, culture, and collaboration in offshore outsourcing : a case study of international training team communication competencies / Jim Melton -- The implications of outsourcing for technical editing / Clint Lanier -- The privacy problems related to international outsourcing : a perspective for technical communicators / Kirk St. Amant -- Outsourcing technical communication : the policy behind the practice / Keith Gibson -- Obligations and opportunities : legal issues in offshore outsourcing technical communication / Charlsye Smith Diaz -- Conclusion : personal reflection on developing a viable trajectory for outsourcing technical communications / Barry Thatcher.
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Includes bibliographical references and index.

Technical communication and IT oursourcing in India : past, present, and future / Prashant Natarajan and Makarand Pandit -- Defining technical communication in the United States and India : a contrastive analysis of established curricula and desired abilities / Carlos Evia -- Africa goes for outsourcing / Michael Jarvis, Kwadzo Bokor -- Outsourcing of technical communication tasks from German-speaking contexts / Petra Drewer and Charlotte Kaempf -- Approaching outsourcing in rhetoric and professional communication : lessons from U.S.-owned maquilas in Mexico / Barry Thatcher and Victoriano Garza-Almanza -- The information developer's dilemma / Joann Hackos and William Hackos, Jr. -- Language, culture, and collaboration in offshore outsourcing : a case study of international training team communication competencies / Jim Melton -- The implications of outsourcing for technical editing / Clint Lanier -- The privacy problems related to international outsourcing : a perspective for technical communicators / Kirk St. Amant -- Outsourcing technical communication : the policy behind the practice / Keith Gibson -- Obligations and opportunities : legal issues in offshore outsourcing technical communication / Charlsye Smith Diaz -- Conclusion : personal reflection on developing a viable trajectory for outsourcing technical communications / Barry Thatcher.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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