Social media in the public sector field guide [electronic resource] : designing and implementing strategies and policies / Ines Mergel and Bill Greeves.

By: Contributor(s): Material type: TextTextPublication details: San Francisco : Jossey-Bass, c2013.Edition: 1st edDescription: xx, 201 p. : ill. cmSubject(s): Genre/Form: DDC classification:
  • 352.3/802854678 23
LOC classification:
  • JF1525.A8 M47 2013eb
Online resources:
Contents:
pt. 1. How did we get here? -- pt. 2. The tools: where do I start? -- pt. 3. Policy and implementation -- pt. 4. Where do we go from here?.
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Includes bibliographical references and index.

pt. 1. How did we get here? -- pt. 2. The tools: where do I start? -- pt. 3. Policy and implementation -- pt. 4. Where do we go from here?.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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