Successful business process management : what you need to know to get results / Paula K. Berman.

By: Material type: TextTextPublisher: New York : American Management Association, [2014]Copyright date: ©2014Description: 1 online resource (283 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9780814434024 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Successful business process management : what you need to know to get results.DDC classification:
  • 658 23
LOC classification:
  • HD62.17 .B47 2014eb
Online resources:
Contents:
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
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Includes index.

part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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