An evaluation of the effect of service quality on customer satisfaction in medical insurance: a case of National Hospital Insurance Fund (NHIF) / Juliet Wambui Maara
Material type:
TextPublication details: Nairobi : Daystar University, 2017Description: xi, 88 pSubject(s):
| Item type | Current library | Collection | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
Theses
|
Nairobi Campus Africana & Special Collection | Africana/Special Collection | THES HF5415.5.K4M33 2014 (Browse shelf(Opens below)) | Not For Loan | BK0104583 |
A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Marketing.
Includes bibliographical references
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