Disintegrating democracy at work [electronic resource] : labor unions and the future of good jobs in the service economy / Virginia Doellgast.
Material type:
TextPublication details: Ithaca : ILR Press, 2012.Description: xviii, 248 pSubject(s): - Call centers -- United States
- Call centers -- Germany
- Telecommunication -- Employees -- Labor unions -- United States
- Telecommunication -- Employees -- Labor unions -- Germany
- Service industries workers -- Labor unions -- United States
- Service industries workers -- Labor unions -- Germany
- Industrial management -- Employee participation -- United States
- Industrial management -- Employee participation -- Germany
- 331.88/11000943 23
- HE8789.U6 D64 2012eb
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Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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