Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger.

By: Material type: TextTextPublication details: New York : Free Press ; London : Collier Macmillan Publishers, c1990.Description: ix, 349 p. : ill. ; 24 cmISBN:
  • 0029279917 :
Subject(s): DDC classification:
  • 658.8 20
LOC classification:
  • HD58.9 .S36 1990 HD58.9 .S36
Online resources:
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Item type Current library Call number Status Barcode
General Collection item General Collection item Nairobi Campus Store HD58.9.S36 (Browse shelf(Opens below)) Weeded BK032578

Includes bibliographical references and index.

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