Communication 3 : exercising personal power / [videorecording]
Material type:
- BF611 .E94
Item type | Current library | Call number | Status | Date due | Barcode | |
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Athi-River Campus Multimedia | BF611 .E94 (Browse shelf(Opens below)) | Not for loan | AV000564 |
Points out that within organizations people at all levels are needing to rely more on personal persuasion to get things done rather than on authority and formal power. Details the five influencing and persuading skills and the different situations in which to apply them.
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