Exceed customer expectations / Paul R. Timm [videorecording] Vol II.
Material type:
Computer fileSeries: Winning customer LoyaltyPublication details: Illonois, Chicago : Jack Wilson and Associates, Description: 1 Videodisk (28mins) : sd. ; 4 3/4 in + 1 booklet-(Winning customer loyalty Vol II), 1 Audio CD of 28minsSubject(s): LOC classification: - HF5415.525 .T56
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Athi-River Campus Multimedia | HF5415.525 .T56 (Browse shelf(Opens below)) | c.1 | Not for loan | AV000413 | ||
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Nairobi Campus Multimedia | HF5415.525 .T56 (Browse shelf(Opens below)) | c.2 | Not for loan | AV000414 | ||
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Audio-Visual Material
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Nairobi Campus Multimedia | HF5415.525 .T56 (Browse shelf(Opens below)) | c.1 | Not for loan | AV000466 | ||
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Audio-Visual Material
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Athi-River Campus Multimedia | HF5415.525 .T56 (Browse shelf(Opens below)) | c.1 | Not for loan | AV000467 | ||
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Audio-Visual Material
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Mombasa Campus Multimedia | HF5415.525 .T56 (Browse shelf(Opens below)) | c.5 | Not for loan | AV001157 |
Browsing Mombasa Campus shelves, Shelving location: Multimedia Close shelf browser (Hides shelf browser)
| HD69.T54.M364 Manage your time better : | HF5415.5.D43 Dealing with the irate customer / | HF5415.525 .T56 Eliminate customer turnoffs / | HF5415.525 .T56 Exceed customer expectations / | HF5435.25.H43 Strategies for selling / | HF5549.A66 People-first management : | HF5549.12.D54 Delegating and supervising / |
In this program you will learn how identify six different categories of cusomer expectations.
DVD.
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