Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw Hill, 2009.Edition: 5th edDescription: xxviii, 708 p : illISBN:
  • 0071263931 :
Subject(s): LOC classification:
  • HF5415.122 .Z45
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Item type Current library Call number Status Date due Barcode
General Collection item General Collection item Athi-River Campus Open Shelves HF5415.122.Z45 2010 (Browse shelf(Opens below)) In transit from Nairobi Campus to Athi-River Campus since 09/13/2021 BK085098
General Collection item General Collection item Athi-River Campus Open Shelves HF5415.122.Z45 2010 (Browse shelf(Opens below)) Available BK085086
General Collection item General Collection item Athi-River Campus Open Shelves HF5415.122.Z45 2010 (Browse shelf(Opens below)) Available BK085089
General Collection item General Collection item Athi-River Campus Open Shelves HF5415.122.Z45 2010 (Browse shelf(Opens below)) In transit from Nairobi Campus to Athi-River Campus since 01/25/2018 BK085092
General Collection item General Collection item Nairobi Campus Open Shelves HF5415.122.Z45 2010 (Browse shelf(Opens below)) Available BK085077
General Collection item General Collection item Nairobi Campus Open Shelves HF5415.122.Z45 2010 (Browse shelf(Opens below)) Available BK085071

Includes bibliographical references and index.

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