Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus / by Joel Macharia.
Material type:
- HF5415.5 .K4M33
Item type | Current library | Call number | Status | Date due | Barcode | |
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Nairobi Campus Africana & Special Collection | THES HF5415.5.K4M33 2016 (Browse shelf(Opens below)) | Available | BK0101037 |
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THES HF5415.3.K4W43 2016 Factors influencing the type of vehicle purchase decisions in Kenya : | THES HF5415.3.M35 2012 Assessing consumer behaviour on speculation and shortages of commodities : | THES HF5415.5.K4D53 2016 An evaluation of customer satisfaction at the General Post Office - Huduma Kenya centre / | THES HF5415.5.K4M33 2016 Effect of customer relationship management on competitive advantage in private universities in Kenya : | THES HF5415.5.K57 2011 Customer service skills for corporate communication : | THES HF5415.5.K57 2011 Customer service skills for corporate communication : | THES HF5415.5.M87 2014 Exploring the role of corporate identity on customer satisfaction : |
A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Includes bibliographical references.
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