Service management : operation, strategy, information technology / James A. Fitzsimmons.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill, c2008.Edition: 6th edDescription: xvii, 537p : illISBN:
  • 9780071263467 :
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TBL HD82.M44 2005 Leading issues in economic development / TBL HD82.M44 2005 Leading issues in economic development / TBL HD9980.5.F549 Service management : TBL HD9980.5.F549 Service management : TBL HD9980.5.F549 Service management : TBL HD9980.5.F549 Service management : TBL HE151.B37 Management of transportation /

Includes bibliographical references and index.

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