Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill, c2008.Edition: 6th edDescription: xvii, 537 p : illISBN: - 9780077228491 :
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Athi-River Campus Text Book Loan | TBL HD9980.5.F549 2008 (Browse shelf(Opens below)) | Available | TB25609 | ||
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Athi-River Campus Text Book Loan | TBL HD9980.5.F549 2008 (Browse shelf(Opens below)) | Available | TB25605 | ||
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Athi-River Campus Text Book Loan | TBL HD9980.5.F549 2008 (Browse shelf(Opens below)) | Available | TB25606 | ||
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Nairobi Campus Text Book Loan | TBL HD9980.5.F549 2008 (Browse shelf(Opens below)) | Available | TB25604 | ||
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Law School Text Book Loan | TBL HD9980.5.F549 2008 (Browse shelf(Opens below)) | In transit from Law School to Nairobi Campus since 08/16/2021 | TB25607 | ||
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Nairobi Campus Text Book Loan | TBL HD9980.5.F549 2008 (Browse shelf(Opens below)) | Available | TB25608 |
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| TBL HD9980.5.F549 Service management : | TBL HD9980.5.F549 2006 Service management [accompanied by a CD-ROM that contains supplementary information] : | TBL HD9980.5.F549 2008 Service management : | TBL HD9980.5.F549 2008 Service management : | TBL HD9980.5.F549 2008 Service management : | HD30.23.S723 Quantitative techniques for managerial decisions : | HD31.B36942 Management / |
Includes bibliographical references and index.
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