Service Design and Delivery [electronic resource] / edited by Mairi Macintyre, Glenn Parry, Jannis Angelis.

By: Contributor(s): Material type: TextTextSeries: Service Science: Research and Innovations in the Service Economy | Service Science: Research and Innovations in the Service EconomyPublication details: Boston, MA : Springer US, 2011.Description: digitalISBN:
  • 9781441983213
Subject(s): Additional physical formats: Printed edition:: No titleDDC classification:
  • 005.74 23
LOC classification:
  • QA76.9.M3
Online resources: In: Springer eBooks
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