Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
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TextPublication details: Washington, D.C. : National Academy Press, 1994.Description: xiii, 270 p. : illSubject(s): Genre/Form: LOC classification: - HC79.I55 I5396 1994eb
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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