CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : Wiley, c2004.Description: xviii, 205 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 .B56 2004eb
Online resources:
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Includes bibliographic references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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