Reinventing the patient experience [electronic resource] : strategies for hospital leaders / Jon B. Christianson ... [et al.].
Material type: TextSeries: Management series (Ann Arbor, Mich.)Publication details: Chicago : Health Administration Press, c2007.Description: xii, 188 pSubject(s): Genre/Form: DDC classification:- 362.11 22
- RA965.6 .R48 2007eb
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Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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